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Good morning, Hope this WMNow message finds you well. In Wolverhampton noise complaints are primarily handled by the City of Wolverhampton Council or Wolverhampton Homes, rather than the police. Where to Report Council Tenants: If you are a Wolverhampton Homes tenant, report noise via Homes Direct at 01902 556789 or 01902 551188. You can also report anti-social behaviour online. Private Residents & Businesses: For noise from neighbours, pubs, or local businesses, contact the Environmental Health Public Protection Team at the City of Wolverhampton Council. Police (101 or 999): Only contact the police if the noise is accompanied by criminal activity (e.g., suspected break-in), immediate threats, or if the noise is from inconsiderate behaviour in a public space. The Process Informal Resolution: Authorities strongly advise trying to speak peacefully with the person responsible first, as they may not be aware of the issue. Evidence Gathering: You will likely be asked to keep a Noise Record (diary) for at least two weeks, detailing the date, time, duration, and how the noise affected you. Investigation: An officer may investigate and, if a statutory nuisance is found, they can issue a "noise abatement" order. Failure to comply can result in fines up to £5,000 for domestic noise or £20,000 for businesses. What is Generally Not Investigated Babies crying is considered a natural part of family life and is not typically investigated as anti-social behaviour. One-off occurrences (e.g., a single party) are rarely subject to formal action. For further advice, you can contact the City of Wolverhampton Council directly via their customer feedback channels or visit the Civic Centre. Have a great day, Steven |